Frequently asked questions
How do I reserve a room?
Contact our buyer relations team at 262-754-6921 to receive your discounted rate, and book your room. Please have your check-in and check-out dates, and credit card details ready when calling.
When do I pay?
We use credit card details only to hold your reservation. You'll pay your total balance upon check-in at the hotel.
What's the adjustment or cancellation policy?
Stuff happens! We get it. You have up to 72 hours before your check-in date to make adjustments to your reservation or cancel. You can contact our team to adjust or cancel your booking at 262-754-6936.
Can I book directly through the hotel?
Exclusive OFFPRICE rates are only available through your registration portal, or by contacting a member of the OFFPRICE team at 262-754-6921.
How can I confirm my reservation?
You can confirm your reservation or OFFPRICE discounted rate by contacting our team at 262-754-6936.